Resources

Manufacturers’ Customer Service

JPMA Listing of CR Manufacturer Customer Service

Have questions about using your car seat correctly? All car seat brands offer assistance by telephone, e-mail, and website information, and some offer online chat and/or virtual checkups. (Note:  Clicking the link will take you off the Safe Ride News website.)

View the Page

Vehicle Manufacturers—Customer Service Contact List

Contact the vehicle manufacturer’s customer service department for guidance regarding the proper installation of car seats in their vehicles. For older cars, some brands offer retrofit tether anchor hardware and, at times, free installation of the hardware kit; ask a dealer or a child passenger safety technician for help if your older car needs a tether anchor.

View the List

CR Manufacturers—Customer Service Contact List

Contact the child restraint manufacturer’s customer service department for assistance with any aspect of car seat use. Many car seat manufacturer customer service reps are certified child passenger safety technicians (CPSTs).

View the List